KYC stands for "Know Your Customer" — the identity check that confirms the person behind an account is who they say they are. On 1King, it's the step that clears an account for withdrawals. It's worth starting early rather than waiting until you're ready to cash out. This page covers the documents involved, how phone and video verification fit in, and what happens if the check doesn't go through.
Documents 1King Asks For
The core requirement is a single identity document, with a couple of extras requested only in some cases. Having these ready before you start speeds up the whole process.
- A colour copy of your passport, covering the first two pages, plus a residency stamp if you have one.
- A national ID card colour copy, as an alternative to a passport.
- On request, a driving licence copy as additional proof of identity.
- On request, a recent utility bill as proof of address, kept separate from the identity document above.
Most players only need to submit the passport or ID card. The driving licence and utility bill come into play only if 1King asks for extra proof on top of that primary document.
Phone Verification
Confirming your phone number is a required part of setting up an account. It happens during or shortly after registration, not as a separate later step. This ties the contact details on file to the person actually holding the account. It's also a quick step compared with document review.
Video Verification as an Alternative
Instead of uploading documents, 1King also offers a video verification option. It's a short, direct conversation with a representative that confirms identity in real time. This suits players who'd rather talk through verification than scan and upload paperwork.
Both paths lead to the same outcome: an account cleared for withdrawals. Neither route is faster by design, so pick whichever fits how you'd rather spend a few minutes of your time.
How Verification Fits Into the Player Journey
Verification isn't required before you can register, deposit, or start playing, but it becomes essential the moment you want to withdraw. Most players follow a similar sequence:
- Register an account and confirm your phone number.
- Make a deposit and start playing with your confirmed details.
- Submit your passport or ID card, or choose video verification instead.
- Provide a driving licence or utility bill if additional proof is requested.
- Wait for the check to clear before submitting a withdrawal request.
Completing this earlier in the sequence has a clear benefit. A first cash-out request isn't held up by a document review that could have happened days earlier.
What Happens If Verification Fails
Verification carries real weight, not just a formality to click through. If the identity check behind an account fails, bets and spins placed on that account can be voided. Connected deposits may be reversed too. The account itself can also face restrictions until the situation is resolved.
That's the main reason to treat verification as an early task. A verified account from the start avoids any risk of voided activity or delayed withdrawals later. Submitting documents, or booking a video call, soon after registering removes that risk before it becomes relevant.
Why Verifying Early Makes a Real Difference
Playing before verification is complete carries a degree of risk that disappears once the check is done. There's no downside to getting it out of the way early. Doing so means your first withdrawal request has one less thing standing in its way when the time comes.
Getting Help With Verification
Questions about which document to submit, or how video verification works, can go through 1King's regular support channels:
- Email — [email protected], suited to sharing document details or a specific question.
- Support button — built into the site's main navigation, for a quicker reply.
- Telegram — 1 King's active channel, also usable for verification questions.
For the fuller picture on how KYC connects to licensing, responsible gambling, and account security, see our safety guide.
Frequently Asked Questions
What documents does 1King accept for KYC?
A colour copy of your passport (first two pages, plus a residency stamp if applicable) or a national ID card. A driving licence or utility bill may be requested on top.
Is phone verification required?
Yes — confirming your phone number is required during or shortly after registration.
Can I verify my account without uploading documents?
Yes, through the video verification option, which involves a direct conversation with a representative instead of a document upload.
What happens if verification doesn't go through?
Bets or spins on the account can be voided, connected deposits may be reversed, and the account can face restrictions.
When should I complete verification?
As early as possible, ideally right after registering, so it's already finished by the time you want to withdraw.
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