These terms cover who can hold a 1King account, how the one-account rule works, and what happens with bonus abuse or an inactive balance. They also cover how a formal complaint gets handled. This page sticks to the confirmed rules that govern account use.
Reading through this before registering, or before claiming a bonus, helps avoid the situations that trip up most new players.
Age and Eligibility
Registration requires a player to be at least 18 years old, checked at sign-up. 1King's terms also list a set of restricted countries whose residents can't hold an account. That list is stated as non-exhaustive, meaning the operator can decline other countries at its own discretion.
One Account, One Player
Each player is limited to a single account. Opening a second one under a different name, device, or payment method breaks this rule, whether or not it was intentional. Login details are meant for the registered holder alone.
| Rule | Detail |
|---|---|
| Account limit | One per person, regardless of name/device/payment method used |
| Bonus limit | One claim per person, email, phone, device, IP address and payment account |
| Consequence | Multiple-accounting usually costs bonus eligibility; repeated cases risk account restrictions |
Bonus Abuse Rules
Deliberately slow-playing bonus rounds or free spins, rather than playing them normally, breaks the bonus terms. If a bonus is removed or expires before it's cleared, any related unfinished winnings are forfeited with it.
Inactive Accounts
An account with no activity for 12 months can start incurring a monthly management fee, beginning 30 days after that point. This only applies to accounts holding a positive balance — a zero-balance account draws no fee regardless of how long it sits idle.
Filing a Complaint
A formal complaint needs to be raised within 6 months of the issue. Filing is free, and only the registered account holder can submit one — a complaint from a third party isn't processed. Independent dispute resolution (ADR) is available in line with 1King's licensing framework if support can't resolve the issue directly.
Governing Law
1King's terms are governed by Curaçao law, and Curaçao courts hold exclusive jurisdiction over any formal dispute connected to them.
Frequently Asked Questions
Can I have two 1King accounts?
No. A second account under any name, device, or payment method breaks the one-account rule.
How long do I have to file a complaint?
Six months from the date of the issue, filed by the registered account holder only.
What happens to an inactive account?
A monthly fee can apply after 12 months of inactivity, starting 30 days later — but only if the account holds a positive balance.
How do I contact 1 King about these terms?
Email [email protected], use the Support button in the site navigation, or message the Telegram channel.